Banking in the Age of the Platform Economy

The 2008 global financial crisis and the concurrent rise of the platform economy have had profound effects on the banking sector. Over the past decade and a half, banking leaders have had to contend with rapidly evolving regulatory, technological, and competitive forces. The pace of technological change has been formidable with advances in artificial intelligence, cloud computing, and blockchain technology. These forces have brought to the forefront new managerial imperatives that banking leaders have to make sense of as they strategise in light of these unfolding new realities.

Banking in the Age of the Platform Economy explores the strategies that managers and leaders at banks and other financial institutions have adopted in response to the rise of the platform economy, the new forces of interdependence that it entails, and the risks/opportunities involved in cocreating value with external stakeholders.

With its discussion of the strategies of interdependence and value cocreation that the top twenty banks in Europe adopted between 2008 and 2019, this book is essential reading for academics, banking and fintech professionals, and management consultants that advise banks and fintechs.

Giorgio Bou-Daher has worked at the intersection of banking and technology in various roles at Gartner, IBM, Thomson Reuters, and Bloomberg, where he advised banks, regulators, fintechs, and other financial services providers on their digital transformation strategies.

He holds an Executive PhD from Université Paris Dauphine (Paris Sciences et Lettres), an MSc in Technology Ventures and Entrepreneurship from University College London, and a BEng (Hons) in Civil Engineering from the University of Nottingham.

His doctoral research focused on the different strategies that banks adopted in response to the evolving technological, regulatory, and competitive forces that characterise the platform economy. He has presented his research at various conferences, including at the European Academy of Management, the British Academy of Management, and the Association Internationale de Management Stratégique.

Giorgio is a visiting lecturer at EM Normandie Business School and is fintech mentor at Barclays Rise and at Level39 (Canary Wharf Group). He is a Freeman of the Worshipful Company of International Bankers, and a member of the Center for Engaged Management Research (CEMR) Dauphine, the Hong Kong Business Network, and the Hong Kong Society.