Collaborative Dynamic Capabilities for Service Innovation

Exploring the theoretical concept of collaborative dynamic capabilities, this book illustrates how service innovation can be achieved in an era of technological convergence. Focusing on e-healthcare systems within hospitals and private businesses, the author provides detailed case studies and answers topical questions about generating service innovation across different industries. Making a new and thought-provoking contribution to research on innovation and technology management, this useful book engages with theory and provides applicable solutions for practitioners to implement in the future.



Mitsuru Kodama is Professor in the College of Commerce at Nihon University, Japan. His work has been published in a number of international scholarly journals and he has written 13 books including his most recent, Ma Theory and Creative Management of Innovation, published by Palgrave Macmillan in 2017.

 

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