Conflict Management
| Autor: | Stephan Proksch |
|---|---|
| EAN: | 9783319318851 |
| eBook Format: | |
| Sprache: | Englisch |
| Produktart: | eBook |
| Veröffentlichungsdatum: | 14.07.2016 |
| Kategorie: | |
| Schlagworte: | Coaching Conflict analysis Conflict resolution Goal orientation Investigation Leadership Mobbing Negotiation Personnel management Power struggle Problem solving Supervision |
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This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.
Stephan Proksch works as a Mediator and Consultant in Austria and Europe. He is a partner at Trialogis Company and Head of Mediation Training at the Chamber of Commerce in Austria. He teaches at the Universities of Vienna and Graz.
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