Höflichkeitsformen in der Interaktion von Deutschen und Arabern

This study investigates misunderstandings between Germans and Arabs caused by politeness. The data are mostly conversations in the course of private social gatherings. Gumperz' approach to intercultural communication and Brown/Levinson's theory of politeness supply the theoretical framework for the study. The two-sided concept of 'face' - distancing (negative face) and rapprochement (positive face) - points up cultural differences. Germans attach great importance to privacy and individuality, while Arabs prefer in-group relations.

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