McLaughlin & Kaluzny's Continuous Quality Improvement in Health Care

"Through a unique interdisciplinary perspective on quality management in health care, this text covers operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using exa

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Quality by Design Nelson, Eugene C., Johnson, Julie K., Godfrey, Marjorie M., Batalden, Paul B., Foster, Tina C.

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