Process Design: Making It Work
Autor: | Strachan, Dorothy Tomlinson, Paul |
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EAN: | 9780470182703 |
Sachgruppe: | Wirtschaft |
Sprache: | Englisch |
Seitenzahl: | 288 |
Produktart: | Kartoniert / Broschiert |
Veröffentlichungsdatum: | 01.04.2008 |
Untertitel: | A Practical Guide to What to Do When and How for Facilitators, Consultants, Managers and Coaches |
Schlagworte: | Business / Economics / Finance |
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Process Design: Making It Work helps process consultants, managers, facilitators, coaches, organizational development consultants-and anyone else who works with groups-to set up and deliver dynamic, creative process designs. Filled with illustrative cases, examples, and templates, this step-by-step resource is an invaluable aid when creating customized agendas and designs for situations ranging from basic meetings to complex, multiphased processes. Process Design: Making It Work * Outlines a stepwise approach to creating customized agendas and designs that willmeet client and stakeholder expectations * Describes the eight key elements in a Process Terms of Reference and how to complete them to ensure due diligence * Provides frameworks and concrete applications for integrating two essential factors in process design: values and power * Outlines a comprehensive, collaborative, evidence-based approach to creating technical and scientific designs Praise for Process Design: Making It Work "With her exceptional insights into questions and process, Dorothy Strachan has distinguished herself as a true master in the field of facilitation." -Michael Wilkinson, author, The Secrets of Facilitation "This book has the rigor of excellent research and the polish of many years of practical experience." -Ronnie McEwen, principal, Kinharvie Institute of Facilitation, Glasgow "A master class in group process." -Mark Nesbitt, president, Vertex Consultants, Toronto "Reading Strachan and Tomlinson's work has reminded me why I find process design and facilitation so compelling-it's a bottomless well of learning." -Cresswell Walker, executive coach, Coaching Works Pte. Ltd., Singapore