Satisfying the Customer. Quality Management and Service Provision
| Autor: | Benaiah Mayabi |
|---|---|
| EAN: | 9783668667846 |
| eBook Format: | |
| Sprache: | Englisch |
| Produktart: | eBook |
| Veröffentlichungsdatum: | 22.03.2018 |
| Kategorie: | |
| Schlagworte: | customer management provision quality satisfying service |
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Essay from the year 2018 in the subject Business economics - Business Management, Corporate Governance, , language: English, abstract: Businesses have to continue improving the quality of their goods or services to meet the needs of their clients. There are a number of things that determine the quality of such goods or services and one of them is quality management. The process of quality management, if improperly handled may affect a business' quality and negatively leading to losses. This paper therefore provides an overview of a number of things related to quality management in organizations and how they may help or destroy a business.
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