Sharing Hidden Know-How
| Autor: | Katrina Pugh |
|---|---|
| EAN: | 9781118010938 |
| eBook Format: | ePUB |
| Sprache: | Englisch |
| Produktart: | eBook |
| Veröffentlichungsdatum: | 01.03.2011 |
| Untertitel: | How Managers Solve Thorny Problems With the Knowledge Jam |
| Kategorie: | |
| Schlagworte: | Adams Dixon Katrina Pugh Knowledge Jam Krogh Lloyd Putting Knowledge to Work conversation practices knowledge jam session knowledge management |
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Using knowledge that an organization already has is one of the great management ideas of the last fifteen years. Putting Knowledge to Work provides external consultants, internal facilitators, and leaders with a five-step process that will help them achieve their knowledge management goals. The five steps, Knowledge Jams, show how to set the direction, foster the correct tone, conduct knowledge capture event, and integrate this knowledge into the organization. In addition, the author introduces conversation practices for participants to effectively co-create knowledge and discover context.
Katrina Pugh is president of AlignConsulting, a firm that specializes in helping organizations channel insight into action. Kate held leadership positions with PwC Consulting/IBM, JPMorgan, Intel Corporation and Fidelity Investments.
Katrina Pugh is president of AlignConsulting, a firm that specializes in helping organizations channel insight into action. Kate held leadership positions with PwC Consulting/IBM, JPMorgan, Intel Corporation and Fidelity Investments.
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