| Autor: | Gerald J. Langley, Ronald Moen, Kevin M. Nolan, Thomas W. Nolan, Clifford L. Norman, Lloyd P. Provos |
|---|---|
| EAN: | 9780470549032 |
| eBook Format: | ePUB |
| Sprache: | Englisch |
| Produktart: | eBook |
| Veröffentlichungsdatum: | 03.06.2009 |
| Untertitel: | A Practical Approach to Enhancing Organizational Performance |
| Kategorie: | |
| Schlagworte: | Improving organizational performance guide to organizational performance healthcare improving organizations process improvement public administration working with organizations |
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Gerald J. Langley is a statistician, author, and consultant, and co-founder of Associates in Process Improvement (API), a consulting firm that specializes in the improvement of quality and productivity.
Ronald D. Moen is a statistician, consultant, and teacher to industry, government, and education. He is co-founder of API.
Kevin M. Nolan is a statistician, author, and consultant at API, where he focuses on developing methods and assisting organizations to accelerate their rate of improvement in quality and productivity.
Dr. Thomas W. Nolan is a statistician, author, and consultant, and¿co-founder of API.
Clifford L. Norman is a consultant with API whose work has emphasized the psychology of change.
Lloyd P. Provost is a statistician who advises to organizations as an API associate.
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