The relationship between Organizational Commitment, Organizational Identification and Organizational Citizenship Behavior

Seminar paper from the year 2007 in the subject Psychology - Work, Business, Organisational and Economic Psychology, University of Fribourg (Departement für Psychologie), language: English, abstract: The current paper investigates the relationship between Organizational Commitment, Organizational Identification and Organizational Citizenship Behavior. At the beginning, a short insight into the theoretical construct of these concepts is given to better understand them. Two empirical studies will support the idea that Organizational Commitment and Organizational Identification influence directly Organizational Citizenship Behavior. The findings of the first study show that the concepts of Organizational Commitment and Organizational Citizenship Behavior translate to the Nepalese context. Furthermore, the positive linkage of Organizational Citizenship Behavior components to affective and normative commitment is supported. The second study affirms as well the strong relationship between Organizational Identification and Organizational Citizenship Behavior. It also reveals the validity of the relationship over time and the applicability on the team level. Furthermore, the indirect influence of Organizational Identification on organizational criteria mediated through Organizational Citizenship Behavior is proven. The findings of these two studies reveal the importance of identification and commitment for an organization.