The World's Greatest Service
| Autor: | Meng, Henrik |
|---|---|
| EAN: | 9788771141573 |
| Sachgruppe: | Wirtschaft |
| Sprache: | Englisch |
| Seitenzahl: | 132 |
| Produktart: | Kartoniert / Broschiert |
| Veröffentlichungsdatum: | 11.02.2011 |
| Untertitel: | The THRILL Factor |
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The World¿s Greatest Service: Lead yourself and your team to Success! ¿Thrill factor included¿ If you are looking for: Stronger employee commitment Higher guest satisfaction ratings More revenue per guest/per visit/per purchase And greater loyalty amongst staff and customers¿ Then THIS is the book for you! The World¿s Greatest Service is mandatory reading in many companies; and it has inspired thousands in a variety of businesses. Why? Its advice is not only based on a easy to grasp ideology: It¿s also easy to apply, so yoüre sure to THRILL yourself, your colleagues, AND your guests and customers along the way.
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